What if a key person in your team left tomorrow? Would someone else be able to immediately step in and start doing their role? If not, you’ve got a major risk in your business. The best way to plug that hole is get systems and document them.
But the process of actually documenting systems can feel like a gargantuan task. Many of us grew our business from just one person (ourselves!) and then took on team members. Everything feels very ad hoc and key-person dependent.
In this episode I’m joined by Kerry Anne Nelson, the Business Process Genius (she really is) to share her signature system for extracting all of those business processes and getting them documented.
In this episode, we discuss:
The importance of back end systems and processes
Creating a sellable asset
Key ingredients to master to create sustainable systems in your business
Getting help when you need it
The power of content libraries
How to maintain documentation and systems
How to have accountability in your teams
What the benefits are of documentation
- And more
Find out more about Kerry Anne Nelson
On 28th May 2014 Kerry Anne Nelson returned from her family business to find her husband had passed away unexpectedly at home. The next day Kerry Anne asked herself one question: “Do I let my passion die with him, or do I follow it with everything I have?” She restructured then sold her business to pursue her newfound purpose. Now, Kerry Anne is a business process genius using speaking, writing and events to help business owners follow their passion. Her years in business management, education, events and leadership have set Kerry Anne up for wins in developing business growth systems.
Renée Hasseldine works with coaches, experts & thought leaders to turn what is in their brilliant minds into powerful signature systems using visual models. Her knack for extracting and unpacking thoughts and turning them into unique intellectual property is sheer genius.